Upgrade your bag with our brand new ACRYLIC CHAINS!
3211 Palm Way
Austin, TX 78758
To schedule an appointment and shop
the full collection in our showroom,
e-mail us at:
email@example.com*By appointment only
For general support, press or wholesale inquiries email us at:
For immediate assistance, give us a ring. Monday—Friday, 9:00am—5:00pm (CST)
Kelly Wynne anticipates complete customer satisfaction with purchases made on WWW.KELLYWYNNE.COM. If you are not completely satisfied, please familiarize yourself with the details of the Kelly Wynne Return/Exchange Policy.
KELLYWYNNE.COM will accept returns/exchanges within 14 days of the date on which the order was received. An exception will be made for merchandise purchased on or after Nov 24th, which may be returned/exchanged for store credit provided that the package is postmarked no later than January 5, 2018.
For your convenience, we have included a return label in the shipment. Should you choose to use the included label for a return, a shipping cost of $10.00 will be deducted from the total amount of your refund. If you choose to use the included label for a exchange, a shipping cost of $20.00 will be charged to cover the cost of the return shipping and the cost to ship the new item. Once we receive your exchanged item, our customer service team will call you to collect any additional payment.
All returned merchandise must be received by Kelly Wynne in its original condition, not having been worn, with the dust bag and any additional attachments. Returns that are damaged or altered will not be accepted.
Shipping and handling charges are non-refundable unless the merchandise is damaged, defective or was processed incorrectly. Please note that items that are damaged as a result of wear and tear are not considered defective. In the event that we have processed your order incorrectly, please e-mail firstname.lastname@example.org with an order # and claim.
To request a return or exchange, please e-mail email@example.com with your order #. Upon approval from a customer service representative, complete the backside of the return/exchange card and include it in the shipment.
A representative will send you an e-mail notification when your return is received and approved by Kelly Wynne. If you are approved for a return/exchange, a credit will automatically be applied to your credit card or original method of payment within 3 business days.
1. Contact firstname.lastname@example.org with a claim
2. Complete a return/exchange card and include it in the shipment
Kelly Wynne Returns Department
2800 Industrial Terrace Ste. A
Austin, TX 78758